The Gas Safety Group

Appalling customer service. After an initial professional approach with a visit to our home regarding a new boiler installation. Trying to even get a quote from this company is impossible. Phone calls and an email to request a quote for the work to be done were met with reassurance that the quote would be forthcoming and nothing ever did.

Best service ever ! Will never use anybody else than GSG!

I called The Gas safety group in to replumb my house which included installing a new boiler, running new copper pipes throughout and fitting in new cast iron radiators. I just wanted to say a huge Thank You to all your team for their hard work, professionalism and expertise. The whole experience with you guys from start to finish was so stress free and your suggestions were so helpful towards the renovation project. I have been recommending your company to everyone I know!

Had such a nightmare on Sunday with my boiler, I had no heat, no hot water and a 3 year old. I had phoned around trying to find engineer, however was being charged approximately £140 for the call out as it was a Sunday, which did not include the cost for repairs and there was minimum of a 3 hour wait. I came across the 'The gas safety group', which was the cheapest company I could find. Gary the engineer had attended within the hour of the call. He investigated the boiler, made the necessary repairs and that was it, no extra charges no fuse. I don't usually leave any reviews for anyone, but I was so impressed with the service and extremely happy with the result, I just have to share this with everyone.

Horrendous Service, will not be using them again