Bluewater Plumbers Ltd

We inherited a conventional vented hot water system when we moved here last year. Although it worked as it should, there were a couple of things we didn’t like about it: 1) The main showers were pumped due to low hot water pressure. This was alright until the pumps failed however in addition they were very noisy when in use. 2) hot water everywhere in the house suffered from low pressure and it took a long time to deliver hot water to most taps. In the garage I timed it at three minutes before hot water finally casually made its appearance. Bluewater recommended a Thermal Store and also the installation of a hot water loop due to the size of the house. What I liked about the process was that Justin spent plenty of time understanding what we needed and explaining what they were proposing and how it would work. Once we had agreed the proposal, work started exactly as scheduled and I was very impressed with Leigh’s work rate, professionalism and willingness to answer questions. Bluewater took care of the entire job including the electrical work, raising and refitting carpets and floor boards - there was literally nothing for us to do other than supply tea! The work was very neatly done with minimal disruption. We were billed exactly what was in the proposal. At the end of the job we now have: 1) mains-pressure hot water delivered wherever we need it; 2) quiet showers; 3) much better shower-flow than we had before (even with the pumps); 4) hot water available within a few seconds in the main bathroom and more quickly everywhere else in the house; 5) a very neat installation in the garage which is easy to understand; 6) no header tank in the loft to worry about which frees up some space and also removes the risk of leaks/freezing. I’d say they delivered exactly what we expected, when we expected it. I’d have no hesitation recommending Bluewater.

Bathroom Refurbishment We knew that we wanted a new bathroom but really struggled for ideas. We contacted Bluewater and they held our hands through the entire process. The bathroom design and 3D plans done by Andy were excellent and really helped us to visualise what the new bathroom would look like. The attention to detail and help with layout and colour schemes was greatly appreciated and meant we knew exactly what we were going to get. The installation went well. Jack turned up each day on time and kept the house tidy whilst he worked. Very polite and nothing was too much trouble. Our new bathroom looks beautiful and our friends are all very impressed. The final invoice was exactly as quoted - so, no nasty surprises!

Bluewater installed our new en-suite and we are delighted with the results. Justin helped us to design and select the furniture and tiles, which all worked perfectly and looks lovely. The plumber and apprentice worked really hard to get the job done quickly and kept disruption to a minimum. We were grateful for how hard the team worked and highly recommend Bluewater.

I had a problem with my recently installed boiler. I'd had 3 separate engineers look at the boiler before I'd contacted Bluewater Plumbers, 2 had no idea what the problem was, 1 thought he'd sorted the problem but later it turns out that he hadn't. Bluewater plumbers were in, found the problem, fixed it and out again within about 30 mins of which 10 mins was explaining what the issue was! Would definitely recommend for any boiler issues.

I have to say it's not first time I've used Bluewater and it won't be the last. Andrew was very pleasant as was Leigh last year. Boiler serviced bath resealed and rad pipe sorted in hallway. Just await quote for couple more jobs but have every faith that Justin will come up with a good price for another excellent job ????