- Country: England
- State: West Midlands
- City: Droitwich
- Address: 50 Mulberry Tree Hill, Droitwich WR9 7SS, UK
- Store
Russ and his team fitted a bathroom for us. All went well until we neared completion. There was a leak which required sorting to make the shower useable. We had many texts etc to Russ to rectify the leak and he told us he would sort. Unfortunately in the end he would not answer texts or phone calls which became odd. I did not expect this from Russ as it was all going so well at the beginning and fully believed he would be in touch to sort the issue. After 8 months of trying to contact Russ we have had to get other plumbers in to try and rectify the mistakes initially made in fitting the bathroom. The stress this has caused is not acceptable, or the added cost ! At the time I was recommending him to everyone, however I am now unable to do that. I hope that no one else goes through what we have had to endure.
Russell came to fix my toilet. Lovely guy, would highly recommend him.
Russ came to my rescue when my boilers pressure dropped and I had no heating on one of the coldest days of the year. Wonderful guy! I can't thank him enough x