- Country: England
- State: London
- City: London
- Address: 145 Wells Way, Camberwell, London SE5 7SY, UK
- Store
I'm really sorry to leave a poor review, and I have never done this before, but I'm afraid I would advise anybody considering using the company to avoid them at all costs. I used Joseph to install some radiators at my new flat. He gave me a very competitive quote - which I now realise should have been a warning - 1) He did not arrive on time once throughout the whole project (typically arriving 4-6 hours after the time he promised to arrive). On one occasion he tried to cancel saying that he was 'ill' (he just sounded hungover). This was when I had asked him to return for the third time to correct yet another mistake.. 2) He pushed my furniture around, scratching my new and expensive floor. 3) The radiators were not level. 4) He forgot to install a bleeding valve. 5) Once he did install a bleeding valve, he incorrectly soldered the valve, after which litres of water started gushing over my new wooden floor. 6) When the system was filled, every single one of the radiators started leaking - again damaging my new floors. 7) He charged me significantly more than he quoted, saying that he had 'forgotten to include the call-out charge' - he also tried to charge me a lot extra for 'materials' which he had not used on the project. He also asked for payment before the project was finished. I have been left with a damaged floor and a large plumber's bill to rectify his mistakes. Joseph has informed me that he considers the fact that I had to get another plumber in 'invalidates' his work and therefore the above mistakes were not his fault - I expect he will comment to that effect. For your own sake please do not be fooled - use a reputable plumber that gives you a realistic quote.
Diego did a professional job dealing with a blockage at my flat. Attended promptly and was very good at explaining there issue.
Diego was very professional and really friendly - I was surprised at how low cost the service was. He was on time, sorted everything really quickly, and I will definitely call him next time I need plumbing services. I would totally recommend him - a really nice guy - thanks Diego!
Diego tried his very best to advise and give me instructions on what to do to fix my problem over the phone, this was without charge and he was patient and friendly, previous plumbers would just jump at the chance to have a call out in order to charge. Diego ended up attending to help, and he fixed the problem in no time and charged me very fairly. He was very professional and efficient but most of all friendly and helpful which is what you need when opening your doors to tradesmen. Storing his number as I would use him again for sure!
Christmas Eve, leaking pipe, nightmare. Kirk came to rescue. Very nice guy, polite, prompt and did a great job. Competitive pricing when many other firms were trying a Christmas Eve rip off rate. Highly recommended