Bears Family Plumbing, Heating, and Cooling

I was originally unhappy with a service call I made last year. However, they have gone above and beyond with customer service to correct the issue. Thank you.

Had leak and company I usually use couldn't come for 5 days but put me on waiting list if someone canceled. Called Bear Family and they came same day even 2 hours earlier than they stated to me. Chris was very polite and professional. Good job done. Will use again.

I was taken care of in a timely manner and the service was certainly excellent.

Called and had a plumber (Sean) come out the very same day. He did repairs and found mistakes under my sink previous plumbers left me suffering with for ages. It took him less than 2 hours, and that included going to get a part that was needed. The price was reasonable, and the work was well done. No more problems under my sink! Thanks!

These folks bend over backwards to satisfy their customers. Shawn had come out to repair my AC unit. A few days later the system was acting up. The coils inside the house had iced over and were no longer cooling the house. I called into Bear Family and spoke with Dawn explaining what was going on with my AC system. Shawn returned within the allotted time frame, connected to the system and determined the fault. The fan malfunctioned which caused the icing over. Bear Family P, H & C didn't charge for the service call, Shawn provided excellent service. Dawn and Kathy have been wonderful to speak with and I'm sure that Mike is very personable as well as professional. You couldn't find a better HVAC company in the state. They are highly recommended. Thanks folks, Larry