
- Country: USA
- State: Colorado
- City: Loveland
- Address: 1399 S Garfield Ave, Loveland, CO 80537, USA
- Store
- Monday: 7:00 AM – 10:00 PM
- Tuesday: 7:00 AM – 10:00 PM
- Wednesday: 7:00 AM – 10:00 PM
- Thursday: 7:00 AM – 10:00 PM
- Friday: 7:00 AM – 10:00 PM
- Saturday: 7:00 AM – 10:00 PM
- Sunday: 7:00 AM – 10:00 PM
Luke and Cooper came out to scope our sewer line to verify that we needed to pay over $30,000 to have it replaced. They determined that there was nothing wrong with the line, thus saving us a lot of money. They were prompt, courteous and professional. I recommend them without reservation.
Luke was awesome! They not only cleared my blocked washing machine pipe but they also taught me about how the entire plumbing system within my house is setup and how to diagnose where a block happens by myself. They were very personable a delight to work with. I'll definitely be calling them again if we get another backup.
4 X the cost of other plumbers. 3 hours Late - won't call them again. The same drain is clogged a year later. Tried to call them back to get it fixed - they would not guarantee their work for more than 30 days. Person that answered the call was also very rude. Don't waste your time with this company!
Would give 0 stars if I could, called on 6/6/18 a little later than normal and spoke to a lady there who couldn't answer my questions but that is fine she wasn't the plumber just a receptionist I believe so no harm there. After speaking with her and explaining what I needed she said she would have to have someone give me a call back on 6/7/18 between the hours of 0800 and 1000. 1035 Rolls around and after being fed up with the wait I called back. I ended up speaking with the same lady from last night and she would not for the longest time give me an answer to my question about whether or not it was put in for someone to give me a call today between the hours of 0800 and 1000 like I was told last night. Eventually after I explained again what I was trying to get some information on she remembered me. At this point she starts bringing up random things and - what I believe to be, but could be wrong about - trying search for a excuse. It was at this point she brought up she just got out of a doctor's appointment. I really didn't care, she did apologize and owned up to her mistake stating that she forgot to document/put in/tell someone this morning to call me back which is great that she took responsibility. It however does not eliminate the fact that her communication was not there and wasted my time. I would certainly not go through these people considering I hadn't even hired them and they were having trouble communicating with me.
Not only were they quick to help with my plumbing needs, they were informative to help prevent the situation again! Will definitely use for future needs. Thanks!