
- Country: England
- State: South East
- City: Southampton
- Address: Woodpeckers/Allington La, Southampton SO30 3HP, UK
- Store
- Monday: 9:00 AM – 4:30 PM
- Tuesday: 9:00 AM – 4:30 PM
- Wednesday: 9:00 AM – 4:30 PM
- Thursday: 9:00 AM – 4:30 PM
- Friday: 9:00 AM – 4:30 PM
- Saturday: 9:00 AM – 1:00 PM
- Sunday: Closed
I called Redmans,S to a lovely lady who assured me they would try and assist with the work I wanted carried out at short notice. She called me back within five minutes and a gentleman named Ed came out the next day. He was very efficient, cleaned up after himself, polite and professional. When the next part of the work needed to be carried out. I called again and Ed popped out that morning. From speaking to the lady on the phone and dealing with the engineer directly. I can't ask for better service. Many thanks 5*
Personable but very unreliable - Recommended by a friend who'd had 12k worth of work done. Initial impressions good, James was personable and engaging. He quickly sorted the none flushing toilet and installed two valves to enable future isolation of the small sink. Next job was to resolve a long standing issue with a bath drain prior to the installation of a new bathroom. He agreed to return the next weekend to undertake this work. Just a couple of days later however, one of the valves James had installed started spraying water, 6am and just as I was preparing to dash for an early morning flight. To be fair, James responded very quickly despite my call at such an unearthly hour and retained his jolly demeanour whilst he made good his work. I mentioned the dripping overflow from the newly repaired toilet but somehow it defeated James who left the easy adjustment to me. No sign of James on Saturday and eventually he responded by text explaining he'd been called to an emergency job and had forgotten he was due to sort my plumbing issue. The next Saturday morning came and went despite an agreement to return - No response from phone calls or a text message left on James's phone. Tried again on Monday morning, text and phone calls, tried ringing the lady in the office - No response whatsoever!! I can only conclude my small jobs, shower install, utility room upgrade etc were simply not worth James's time. If you've 12K to spend then James is probably your man, if you're looking for minor work then James probably won't bother to return your calls!!!!
Really personable service, I have a rental property that they have helped with plumbing issues and were really polite to my tenant. They have also installed a new boiler system, water softener, plumed a new kitchen and bathroom in a extension we built on our home. I can’t fault them, really good at explaining issues and finding cost effective solutions and always quick to respond. Thanks guys!
I would highly recommend James Redman, he is very professional, hardworking and efficient. We wouldn’t contact any other plumber!
Would highly recommend, very reliable and reasonable prices! Wouldn’t use any other company