A-1 Heating & Cooling Inc

I was actually referred to A1 by another company that was too booked to help me out. I called them in a pinch with some air handler issues. A1 worked me into their schedule that day and sent out a really great guy named Cody. He was polite, helpful, and extremely knowledgeable. He answered tangential questions and gave me recommendations for maintenance. Everyone from A1 showed a genuine concern for my issue, and they make sure they get it fixed. I'd call them again without question and would fully recommend them for heating and cooling issues.

A-1 Heating and Cooling were amazing! Great start to a New Year for us with no heat this morning and the whole downstairs was about 56 degrees. So knowing that it was New Years and there could be issues with getting someone out I placed four calls to companies and A-1 was the 1st to call less then 30 mins. after leaving a message where the other three did not call for hour later. Great service to get the appointment set for me and really worked with us so we had heat. Andrea was efficient and great to talk to one the phone to set the appointment, and made sure to let me know the cost since it was a holiday and everything, and said Mike would be there this afternoon! Mike called when he was leaving his other appointment to let us know he was on his way- nice and cheerful! Mike arrived and went right to work and Had our furnace on within 40 minutes! Mike was great-friendly- cheerful and very knowledgeable and overall great service! For A-1 service and efficiency I will certainly use them in the future. Than-you A-1 for getting our heat back on for our family!

DO NOT USE THIS COMPANY!!! In less than 2 months we have had these guys to our house 3 different times and almost $400 later to fix our heater which STILL does not work. When we called the fourth time to give them another opportunity to come make things right and actually fix what we had already paid them to fix they informed us there would be more charges and said we might consider calling another company. We are a military family with a young toddler and I am 7 months pregnant and just feel like we were completely wronged by these so called “professionals”. Don’t waste your time or money by calling this company.

I recently had some issues with my furnace, A-1 was able to come check it out fairly quickly. Over the course of 2 months they have visted multiple times, charged multiple diagnostic fees and maintenance fees, solved no problems, and nothing has changed. I just called this morning and they offered to come diagnose my problem again with the potential of more fees. Would give 0 stars or less if I could. Very polite staff though.

We recently purchased a home in Rifle and the inspector suggested we get a new furnace. I checked with Xcel Energy and A 1 Heating was the only one on the list in Rifle. I checked with BBB and they have an excellent rating. From getting the quote to installation everything was great. The installer (Dan) was professional, courteous and friendly. I would highly recommend A 1.