Leak Response

Unlike too many others when Allan said he would deal with my plumbing problem he did. He kept in touch and arrived when he promised, solved my problem in a very polite and professional way. 5 stars from me, thanks paul

Alan is so friendly and nothing seems too much trouble. He came to see us late one evening and although our issue required a specialist he didn't charge us for the call out despite him spending a lot of time with us in identifying the issue. He also recommended us a trusted specialist we could call. We highly recommend him. Fantastic service.

We had 2 issues: a leak in the toilet and problem with kitchen drainage. Called up 4 companies/contractors for an estimate of time and money. Allan was by far most responsive and knowledgeable, yet reasonable. He inspected the problems and diagnosed it in 20 minutes. He communicated step by step process of fixing the issues. Promised to come back with a quote in 12 hours and kept that promise. The quote was a comprehensive one with a detailed breakdown of material and hours. Came on time with fully equipped with tools but also was conscious of keeping the carpet outside the area clean. Cleaned up after the jobs, putting tools and stuff away to the side for the next day. Did a thorough job and went over and above and fixed ancillary/secondary causes of the leak without revising the price. Allan threw a freebie and even fixed a burst pipe which was drenching a wall on the outside of the property. So, all in all, impressed with Allan from start to finish. 5 stars on all these counts: Responsiveness, Thoroughness, Timeliness, cleanliness, Service level, Cost, Transparency, knowledge, customer service.

Excellent plumber! Our central heating had a leak and Allan came out immediately and resolved the issue.

We've used Alan a couple of times now for various plumbing jobs, could not be any happier with the level of service and professionalism. He will explain exactly what the issue is and what needs to be done to rectify it, and is upfront and reasonable with pricing. Highly recommend