
- Country: USA
- State: Colorado
- City: Pueblo
- Address: 521 W 3rd St, Pueblo, CO 81003, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
The staff that booked my appointment was friendly and the quick turnaround for the appointment was convenient. Devin, the repairman, was very friendly and informative. He did a great job, at a fair price, and was thorough to ensure there were no other underlying issues with my plumbing. The overall visit and charge for working on all of the plumbing in my home was cheaper than numerous other plumbing companies to just come and look (one company told me it would be $300+ just to "assess" the job). Would definitely recommend Roto Rooter and will be calling Devin for any plumbing issues. Thanks!
Chris and his co plumber out of the Pueblo, CO area are the best, most knowledgeable professionals. They are dedicated to doing the best work in the most expedient time! They are compassionate and thorough. They reminded me of the TAPS team and said that they've been compared the them before because at the same time they are clearing your pipes, they will clear your spirits! :D
We had a completely clogged main sewer line today. I couldn't contact Roto-Rooter until 5 pm. I immediately got a call back and Justin told me he could be right over. He arrived soon after and quickly and efficiently solved our drain problem. He turned a bad day into a good day with a quick visit.
I was very pleased with the service I received. Jon Dunford, my service technician, was on time, quick and professional, and the job was done 100 percent correct. He also took the time to educate me on some of my plumbing matters and let me know how I can prevent some things from happening in the future with proper maintenance. I enjoyed my brief time with him as he was easy going and very upbeat. He cleaned up before he left, which was awesome as other places I've used left messes. I would recommend him and Roto-Rooter Plumbing & Drain Services to everyone I know. They are awesome!
This is the worse company we have dealt with. The plumber came out and he was great. However there was a major misunderstanding with the cost. They wanted $165 an hour to start and $125 an hour after for repairs. That is not what we agreed to on the phone. So when we called, whoever it was, was extremely rude to my husband on the phone trying to explain why it’s so costly. I get that they are licensed and insured but so are some of the other options in town and those after hours emergency calls are only $145 an hour. So I took the phone and tried to talk to this woman if you can even call her that. And she proceeded to cop an attitude with me on the phone. No need to get an attitude with us for wondering why you are pricing yourself so much higher than everybody else for day time services. The plumber that came also could not tell us if this would be a permanent lasting fix or just something to last a day. Total cost would have been close to $700 if not more. Nobody in their right mind is going to pay $700 for something that could possibly go out tomorrow with no guarantee of repair. This is such a joke. Don’t ever come in my house trying to get business and then treat us so poorly. They clearly don’t think their customers matter since they are a large business and stay busy. But it’s word of mouth. And I promise I’ll be spreading my encounter around with everybody I know.