
- Country: England
- State: West Midlands
- City: Sutton Coldfield
- Address: Trinity House, Kingsbury Road, Minworth, Minworth, Sutton Coldfield B76 9DD, UK
- Store
- Monday: 8:00 AM – 5:00 PM
- Tuesday: 8:00 AM – 5:30 PM
- Wednesday: 8:00 AM – 5:30 PM
- Thursday: 8:00 AM – 5:30 PM
- Friday: 8:00 AM – 5:30 PM
- Saturday: Closed
- Sunday: Closed
Not impressed failed to identify the problem with the boiler. Didn’t call me back to say they couldn’t fix it either. I work for a large city centre firm and have told people to avoid this company at all costs
We are very satisfied with the standard of work from Butco heating from start to finish, they sent Nigel out to replace and install us a new boiler. He was very polite and professional throughout. We didn't notice he was even there, his work was very efficient , quick and left the house each day very tidy. We would highly recommend them.
I am totally disgusting with Butco I have been a customer for 24yrs only ever needed to use my 24hr call out once before has trouble then so this time have had to phone them up on emergency call out due to leak in pipes in my boiler area have called 5 times not even a text message or any form of feedback very upset will b on to them Monday morning ????????
Had the boiler serviced and was told it needed over £350 in repairs due to a leaking gas valve, had a second opinion by a reputable company and all that was needed was a joint leading to the gas valve retightening! Only had to pay call out charge for second company.
Had several problems with my boiler recently and I cant fault the service and responses I’ve had from BUTCO.