
- Country: England
- State: London
- City: London
- Address: Plumbforce Direct Ltd, 4 Old Park Ln, Mayfair, London W1K 1QW, UK
- Store
Go away from this company with every bad reasons in the world!! Overcharged, not professional at all. I paid £210 with dissappointment. My tap needed to be repaired very simply, but it had the same problem again just 2 months after the repair. When I tried to book again under 1-year warrantee, it took 2 weeks of not showing up at appointments until someone came to fix. Waste of time. All of the team seem to be trained to cheat the customers. Scam company! ????????????
I'm so sad I didn't see the bad reviews before booking them. They talk a good game on the website but deliver nothing remotely like what they say they do. They promise to call back multiple times and never do, ever. They sent a complete cowboy to me who told me I needed a new motherboard at £700. I didn't believe that given the fault was luke warm water. Got a local plumber who just gave the boiler a service which fixed the problem for a little over £100. I was offered a refund but they never paid it, despite chasing this up multiple times. You won't find worse than these guys, steer well clear!!
A total scam! I have a kitchen clog. The plumber (was late) only plunged for a couple minutes and suggested he needs to use a machine, which will cost £350! I turned him down and still had to pay £84 for nothing. The worst thing is he messed up the pipes that I couldn’t put together after he left! The next day we tried a different plumber, who fixed the clog within 10min with an electrical snack tool and charged only £80!
RIP OFF. Avoid at all costs. They done a ‘boiler service’ and left everything in a state. Turns out they didn’t even do a service at all. Sad to see businesses cheating people like this. The man Scott is friendly on the phone but don’t be deceived
Horrific service. was charged over £200 for a job which took 20 minutes and then experienced rude and patronising customer service. Was told I'd be called back about my complaints twice, and heard nothing. Stay far away from this company.