
- Country: USA
- State: California
- City: Tustin
- Address: 260 South Pacific, Tustin, CA 92780, USA
- Store
- Monday: 7:00 AM – 5:00 PM
- Tuesday: 7:00 AM – 5:00 PM
- Wednesday: 7:00 AM – 5:00 PM
- Thursday: 7:00 AM – 5:00 PM
- Friday: 7:00 AM – 5:00 PM
- Saturday: 7:00 AM – 5:00 PM
- Sunday: Open 24 hours
Called at 630 on a Thursday. Steve answered and said doing emergency calls. Said heavily booked but would try to check my system out late Friday. I had new sod put in 4 days earlier by my gardner and concerned about water requirements. He arrived next day around 6:30 from Anaheim Hills (hour drive) and reviewed my older sprinkler system. Said was about as good as older system could do without total redo. ADVISED best way to protect investment through proper watering and oversight. Prince of a man, obviously dedicated to quality service.
Steve went above and beyond to restore water pressure late into night. He called the next day to make sure all was well with the repairs. I can't thank Steve enough for his service!
the company should work on training their staff. The lady let me know it’s $89 per hour to come by for an estimate and said “well we didn’t break your sprinklers”.
Steve was nothing but helpful to my friend who was trying to ensure the sprinkler was working at her family’s home. He walked her through the sprinkler system box set up via phone since he was unable to show up that day. However he showed up the next evening to ensure the system and the sprinkler heads were functioning correctly. He is friendly yet professional and although a busy business man, he took time out of his personal schedule to make sure she had the piece of mind that the sprinkler system was running efficiently and not wasting water.
Thank you, Steve, and crew! Thank you for taking my call late on a Sunday night, Steve! I was surprised to not get an answering machine or voice mail (though I would have understood given a Sunday night)! It was comforting to talk to you and hear that your crew would be out the next morning. Your crew was very friendly, and knowledgeable....and arrived before 8 am! Within an hour, the pipe was fixed, the main water to the house turned back on, and I was able to move back in. Thank you, again, Steve. I appreciate your work ethic and professionalism!