RB Plumbing & Heating

REALLY BAD DON’T USE THEM!!!! Used this company to fix toilet. This system does not work, th excuse was that due to regulations there is less water but that’s not the point the flush still does not work! They refused to fix the problem and kept giving the same excuse. I would not buy a kettle that warmed water rather than boiled so why a system that does not flush! They also threatened to have 3rd party debt collectors to come even though they did not complete the service. They left my bathroom a mess! And will not re-seal the top (even though they sad they would) and had the cheek to say this was to save ME costs. Please please don’t use them you will regret it! I can’t believe how bad this experience was. Also the Plumber didn’t turn up once without any reason or warning. So wasted a day off of my work. DONT USE DONT USE DONT USE

If I could give them zero stars I would. My elderly mother called them out to fix a dripping tap. The guy was there for all of 3 minutes for £90 + VAT = £108. He just tightened the hose. My mother asked if she needed a new tap to which he grunted ‘yes’. She then asked if she needed a new hose to which he grunted ‘no’. When she asked about the price of a new tap he said ‘dunno, call the office’ . She called the office and they sent an estimate by post for a kitchen tap - £268.63! This included another £112.50 for labour. She wrote to them including a cheque for the original bill of £108 with a letter detailing her dissatisfaction. This received no response and they cashed the cheque. Despicable bunch of cowboys to treat old people this way. Steer well clear!

Awful experience. Unfinished job that resulted in having to get a second plumber out. Still demanded full payment. Extraordinarily expensive! Prices probably so high to cover the cost of the various tools that were left behind at my home by the plumber. Would give 0 if I could

Great service - highly professional from start to finish. The engineer arrived on time and was quick to identify the issue. The price we were quoted was competitive and the work carried out to a high a standard. I would recommend RB Plumbing & Heating without hesitation.

The worst service I have received in my life, I do not recommend it at all. I had an emergency, the plumber went to my house, less than 20 minutes, he did absolutely nothing, and they wanted me to pay £180, not very honest and also they are very rude to the customers.