Platinum Plumbers

I can highly recommend Rob and his team from Platinum Plumbers following them installing a boiler for us last year. The job was completed to a high standard, with the team carrying out their work in a tidy and professional manner. Rob is clearly very experienced and went to great lengths to explain what was wrong with our previous boiler system, and the benefits of the new boiler. If you are looking for a plumber who knows their stuff and charges a fair price, look no further!

We began using Platinum plumbers several years ago and, in that time, they have undertaken many jobs for us. We have always found the whole team to be professional, courteous, efficient and hard working. Rob is always clear about how much a job will cost before he begins work and immediately contacts us if any unexpected problems arise. They recently replaced our central heating system and as well as the exemplary plumbing they left our house in a clean and tidy state. We have recommended them to our friends and family.

Earlier this year we decided to renew our long neglected boiler and central heating system and were recommended to Rob at Platinum Plumbers who was able to provide a detailed quotation for the job. PP were able to fit in with our timescale and budget. Rob and his team arrived bang on time and finished the work exactly according to plan. Jack and Sam (Rob's team) were both very professional and friendly - A credit to Platinum Plumbers leaving everything clean and tidy every night. The work was completed on time and in budget - I would have no hesitation in recommending Platinum Plumbers to anyone looking for plumbing and heating services - quite simply a platinum service - Thanks Rob and your team.

I have used this company a couple of occasions (checking and trouble shooting a leak from my bathroom and replacing a kitchen tap after stopping a leak). I found the service extremely professional throughout - from the Manager, the Office to the workmen; for example, both times I received a very clear and detailed breakdown of what they were going to do and was kept up to date and consulted when the situation changed. The guys arrived on time, were polite, efficient and clean. Likewise, Communications with the Office was timely cuteous and efficient. This is a good company, that reminds me of values and standards that appear to be disappearing fast...certainly I would and have recommended them to my friends.

After making my staff work in Dickensian freezing office temperatures due to a faulty radiator, I asked Rob of Platinum Plumbers if he would take a look at it. Expecting Rob to say that it was really too small a job, I was so pleased with his eagerness and enthusiasm to come out and take a look. Arriving with his able apprentice Sam, Rob took the time and care to explain what the fault was likely to be and the options available to hopefully repair. This included the consequences that could occur if the simple repair option did not work. The upshot was that Rob got the radiator working within just a few minutes, but stayed to ensure that it was fully functioning. Rob is a professional, trustworthy and very knowledgeable heating engineer. I hope to have the opportunity of referring him to many others and have no hesitation in saying that you should do the same. Martin Wilcox Director