- Country: USA
- State: California
- City: Santee
- Address: 10107 Prospect Ave, Santee, CA 92071, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
On your first visit to quote, Scott did a good job explaining the systems that are available. The price higher then I expected and since I am not experiencing any issues and just trying to be proactive, I did not go forward with a new system. I did schedule a tune up and Jeff came on Friday. He was very helpful and gave some recommendations that would be less money. I am thinking those over now. Both guys were professional and helpful.
I highly recommend this company....their service and professionalism are the best! Jessica at the corporate office is fantastic at scheduling, quotes and billing.......and Bowen is one of the lead Service Techs that always goes above and beyond to make sure things are done properly and on schedule! I have used many different Plumbing and HVAC Companies, and they are the best that I have found!
The technician, Bowen, was very polite, knowledgeable and arrived at our home on time. He spent a lot of time analyzing our system until he found the problem and resolved it. We had a lot of questions which he answered without hesitation. We appreciated the time and effort he took to help us. Thank you.
Jeff did an outstanding job. The only issue I have is that Jessica has not answered my email. I have requested a copy of my original invoice when I first had my A/C installed. Jeff told me after looking at the A/C unit that it was installed in 2006. I do have some paperwork that shows it was installed August 7, 2014. I just need some clarification. I also asked Jessica to tell Jeff that I would like to have the "hard start" module installed as soon as he gets one that fits my unit. His quoted price for that module was $150.00 installed. Other than that, my unit is working great, I love the ecobee thermostat. I would like to have an operating manual if one is available though. Thank you very much. Monty Rich
He likewise did an analysis of the whole residence to figure out the dimension AC system needed, something no various other firm did, as well as found a smaller sized size system (as well as much less expense) was enough for our demands. The cost was additionally at the lower end of the range, and we felt they were by far our # 1 option based upon our conference with Scott.The installers Miguel and also Catalino were likewise fantastic. The owner, Paul Tarpy, also came by which I appreciated.
