Preferred Plumbing & Drain

I called this company on a Thursday night they didn't send a plumber till Sat afternoon. Then when he gets here he says he will be back tomorrow with part at 1130a I called they say he won't be here to 445. I called then the girl tells me they have to order the part it won't be in for a week unless I pay extra to get it faster. THIS COMPANY SUCKS!!!!