- Country: England
- State: Yorkshire and the Humber
- City: Middlesbrough
- Address: 9 Pexton Cl, Middlesbrough TS8 9RB, UK
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Great service , thank you so much , would use again straight away
I have had a few issues with Star, they looked at my old boiler and replaced the PCB board, this did not fix the problem and then I had to invest in a new boiler which Star replaced for me, but they still charged me £350 for the PCB board on the old boiler. Since the boiler replacement there have been leaks on the radiator vents which they say is nothing to do with their work, now they want a further £100 + VAT. I have had an independent engineer look at the work and he informed me that they would have noticed the leaks when they installed the boiler as they should have drained the whole system. I have two rental properties that were looked after by Star but they will not be recommended by me in future. Further to your response, you have spoken to me directly regarding my 2nd property which you worked on. I have since had a quote for the replacement vents at 50% the price you have quoted, I feel every time you have worked at both my properties there has been another job created for Star, I am totally unhappy about a specialist heating engineer not knowing what to so with my old boiler, referring to a manual and ripping me off a further £350 for something I never needed, I would have expected a discount on my replacement boiler but you charged me full price, disgusting service.
Great service from Matthew. Arrived when he said he would. Did an excellent job at a very reasonable price. I will be recommending. Thanks Diane
A brilliant plumber! He came for an emergency call out on a Sunday evening, which turned into a bigger job. He was very helpful and competent, couldn’t fault him at all. The price was very fair. We would recommend him to anyone & we will be using him again for future work.