The Leak Team

Among the most professional and trustworthy outfits I have ever encountered. They never attended to fix the leak because they first wanted to ensure that the leak was as likely to find as possible. Their staff member Charlie took me through a number of tests to rule out the boiler and since it couldn't be ruled out and the leak was not traceable when the system was cold, they did not attend eve though they had booked me in for an appointment. I had called 3-4 other outfits and all of them couldn't wait to come to the property and charge £600 +VAT for the day without caring about the status of my leak....These guys are really professional and real class...

Great service - from the initial call to the engineer (Andrew) coming out the end to end experience was exceptional. Charlie on the phone was very knowledgable, asked lots of questions to establish what the issue could be and within a few hours of Andrew attending the leak had been identified. We would have never found the issue ourselves unless we'd have pulled up all the floors in the house but had no idea where to start. The leak was 'hidden' in-between the wall and floor and behind fixed kitchen units - after receiving the report from The Leak Team (within a few hours!) we had the kitchen units removed as per Andrews analysis and there it was - a blown elbow joint, promptly fixed by my plumber and heating restored. Money well spent - service, follow up and overall satisfaction 5 star. Thanks Charlie and Andrew - great job.

Very professional and trustworthy from start to finish. Highly recommended

I contacted The Leak Team as a result of advice from British Gas that the pressure loss in my boiler was due to a leak in the rads/pipework. Charlie was extremely helpful and sent me detailed e-mails of what I should check and what tests I should carry out to make sure that their visit had the best chance of locating the leak. The costs of a visit were made clear and though not cheap they compared very favourably with other leak detection companies, particularly as I am in Leeds and The Leak Team are in Newcastle. We pencilled in an appontment but as it turned out British Gas, on their third visit, discovered the problem was down to a defective heat exchanger within the boiler. So while on this occasion I did not need Charlie's services, I was impressed with the preliminary dealings I did have with his company and I have his number noted if needed in the future.

New we had a problem with our cooper pipes in the concrete floor, but was unsure of where or how bad the leak was. Andrew from the Leak Team arrived on time, soon had the problems identified and the report was completed within 24hrs. Using the heat and sound gizmo's proved really informative. Recommended.