- Country: England
- State: East
- City: King's Lynn
- Address: 146 Wootton Rd, King's Lynn PE30 4BU, UK
- Store
So.....my story begins on a Thursday morning, I call to see to see when someone will be available to look into a leaking radiator. They call back within half an hour and say they're busy which is acceptable but if i message my address details and remind them at lunch they will try to get out if they get time which I accepted due to the short notice given. As requested i remind at lunchtime and provides address details. Its now Saturday morning and I have STILL not had any form of communication from them. I appreciate that they may have already had prior commitments but if they would simply let me know they couldn't attend I could have arranged someone else to attend. As its now the weekend I have to wait until Monday to try and get someone out! Very poor customer service and a and even if they contacted me now I wouldn't have them do the repair as if their communications are this poor I can only imagine the workmanship would match. Definitely not recommended!
Very responsive; excellent to communicate with, very efficient and respectable invoice for work completed; will use again if needed!!!!
Very expensive for small job.
