My Plumber Ltd

The plumber did a good job sorting a problem with a leaky toilet. He was an extremely helpful and communicative person, explained the problem in details. Actually, the toilet had not been fitted correctly and he saved us a lot of money of buying a new one. The problem was resolved quickly and efficiently, I would use the same company for future plumbing services. Also would recommend My Plumber to any in London

Asked this company to quote for a replacement window - didn’t get back to me for 3 weeks and then told me it wasn’t possible only after I chased 5 times. The worst service I have ever received and an absolute shambles of a company that used to be so good - don’t touch with a barge pole. The manager Marion rang back today to tell me she was sorry offered me a free boiler service she would email the details - not sent - what a joke

Experienced varied service, mostly good (but once terrible) - seems to depend on which engineer you are assigned. The service over the telephone is professional. Always turn up and prepared to arrange visit with tenants and even collect keys from estate agent. The one terrible job involved a plumber who assessed a leaking toilet and forgot to write on the report (customer copy) that it needed replacing, which resulted in further damage to property - the cost was refunded though without an argument. Still use them regularly.

Very good job. Fixed a load of the plumbing issues while installing the dishwasher. Friendly, polite, cleaned up after themselves. 4 stars as the cost was quite high but probably worth it for the good service.

Took my details for a plumbing emergency, promised someone would be round that day. Never called back. Not good.