
- Country: England
- State: North West
- City: Workington
- Address: 9f New Yard, Workington CA14 3YE, UK
- Store
If you are happy to let a plumber do a repair for you, take your money, and then ignore you when the fault reoccurs then this is the one you should use. Kennedy Plumbers carried out a repair on our leaking toilet, charged us £91 and then took our money and ran. The leak returned 4 weeks later and I rang them to come back to it. They didn’t arrive. I kept ringing and leaving messages but they ignored all calls. After numerous attempts to contact them via phone I sent a letter by recorded post asking them to come and rectify the problem or refund our money. To say their after care and customer service is abysmal is an understatement. It is actually non existent. They provided us with a botched repair and left us with a toilet that has been out of use for 3 months while I have tried to get them to come back to it. We are also £91 out of pocket. Would NOT recommend them to anyone. They are unreliable, untrustworthy and ignorant.
These guys are absolutely excellent! I was greeted this morning with a leak in dining room ceiling, gave them a buzz they we're out and fixed it within space of 20 minutes, I will be totally recommending them