Professor Plumb, LLC

When another plumbing company bailed on me, I requested recommendations for another place that could help me clear tree roots from my sewer line. I had been advised previously that my sewer line needed to be replaced. I called Professor Plumb on Monday and spoke with sweet Amanda who promptly scheduled me for this morning AND for Friday for replacement of sewer line in case that was necessary. Duane and his assistant (I'm so sorry I didn't get his name!) were there promptly this morning and within an hour, had performed a miracle in my sewer lines! I had seen the roots on camera previously and my line was now completely occluded. By the time they were done, it was clean and clear, running as designed. They have a wonderful new revolutionary claw tool they used and I quickly and inexpensively got my plumbing back! Washing a load of clothes is suddenly delightful! I can't say enough positive things about this group - from the first call to the clean pipes - everyone was professional, caring and very good at what they do! Highly highly recommend them!

Quick response to my quote. When the technician is arriving and starting to work on my leaking water heater. I already purchased the new water heater for replacement, after run testing turned out the water pressure valve is bad. After replace the valve, no more leaking. And the technician returned the water heater to the store. Thank you for the service and will do business in the future.

Best customer service, very competitive prices and knowledgeable plumbing technicians.

Nick and Matt are the best team! They are not only friendly, but so professional and very thorough with their work.

I called and was told I would get a call back for an appointment. I waited 2 days and called again. An appointment was made for Friday between 8 and 10. Waited all day and no one showed up or called. Moving on.