
- Country: England
- State: East Midlands
- City: Matlock
- Address: 134 Morledge, Matlock DE4 3SD, UK
- Store
Martin is a great plumber, professional and friendly. He has done the gas certificates for our rental properties for a few years not and also plenty of plumbing work in our own home which we are renovating. Highly recommend him.
Don't know how this firm stays in business. Sent an enquiry on the website form twice before holidays, no answer. Telephoned and left voicemail twice in January asking for a call back, no reply. Finally got through to the main (home?) number and spoke to a woman to make an appointment for an afternoon in early February. Martin showed up a week before the scheduled day, early in the morning, so we asked him to come back at the appointed time the following week as it was not convenient. I called later that day to confirm the day and time with his partner, she said yes, that was indeed when he was supposed to attend. Finally, on the appointed day, we awaited Martin's arrival at 13:00, and he was a no-show. When I telephoned at 13:40 but he offered no explanation, so I cancelled. By the way, this was to install a dishwasher connection and give a quote for a full bathroom remodel, so it wasn't just a one-off small job. Hope he or his partner have another source of income because he just blew off a rather sizeable contract.
Called him on the 22 May, came first thing next day and fitted new part the day after. Excellent service.