Gem Plumbing Inc

They are super professional and charge you a fair price.

NO FREE ESTIMATE! One star because I could not give zero star!! The reason for the call was “no hot water from the shower”. The plumber came and turned on the water for both showers and one sink. After less than 10 minutes, he told me it’s probably the valve inside the shower. So after he changed the valve, the problem should be fixed! We proceeded to set the date for next appointment. I trusted the plumber’s assessment only to find out the next day that.. if we just turn the knob less than half way, the water temp is HOT! I believe the plumber who came was an experienced one with the way he talked to me. Therefore there are only two reasons for a second appointment to chang the valve: 1. He took advantage of my ignorance to charge more money. 2. He is incompetent and could not tell the difference on how different showers work. I was charged close to $120 for 10 minutes of nothing!

Quick response, good service, good prices, friendly staff and technicians. I will use them again, you should use them too.

A very good company

Gary and Jorge began by arriving on time. Gary reviewed the situation, a water leak in a pipe under a foundation wall and patio slab. This meant that the leak itself was under the foundation wall and patio slab. The pipe's origin was under the house (not a slab, but a raised foundation). I suggested that they might want to consider simply cutting the pipe under the house, abandoning it, and installing a new pipe from the same source and extending it through a ventilation vent in the foundation and attaching the new pipe to the part of the old one in the yard. Gary agreed that this was the fastest and most cost effective solution. Two hours later, the job was finished. The cost was appropriate for two men working for two hours, including copper pipe and other copper and bronze fittings. This is our second experience with Gem Plumbing of Sierra Madre, California, both with very successful outcomes.