West London Plumbing

We paid West London Plumbing £159 to service our boiler and to check whether our radiators needed cleaning out, as we were getting some noises from them suggesting there were fragments of metal running round the system. The engineer checked the system and said the radiators were fine. He told us the boiler needed a new expansion vessel and pressure release valve. He said the noises in the system were caused by these two faulty parts. The company quoted £415 to do this work. That seemed like a lot, so we queried it and were told they were very confident this was a competitive quote. So we shopped around and got a quote at about £100 less. When this second engineer checked the boiler he said there was nothing wrong with the expansion vessel. The problem was with the valve, which was jammed open because a piece of debris from within the heating system was stopping it from closing. He changed the valve, and the system now works fine. We saved an additional £100 because we did not need a new expansion vessel. This second engineer said we will need to have the system cleaned out, or a magnet fitted that traps metal fragments. So we got a poor diagnosis from the West London Plumbing engineer which would have cost us £165 more than we paid with the second company and would not have addressed the issue of dirt in the system.

Delighted with the service I received from West London Plumbing. Was sent my quotation last week and had my New Boiler installed today. They were accommodating to my work schedule and the quality of work was excellent.

My boiler broke on Sunday morning and they came out to quote for free. My new boiler was installed the next day and I have to say their staff were very tidy. I will use them again in the future.

I replaced my hot water cylinder. Very good service.

The best tradespeople we have used in London - they have helped us out with various plumbing issues over the last 18 months. Professional, reliable and straightforward!