BS Plumbing And Heating Ltd.

Thanks Barry love ya. Thanks for always being helpful and cheerful and also being available on short notice. Raj, get back to work ????!!

Where do i start. This is a fantastic family company. Their engineers are experienced and their customer service staff are a delight to speak to. I called out BS Plumbing and Heating to come out and repair my boiler after another company messed it up after carrying out what was supposed to be a simple service. Their customer service department were extremely polite and friendly. They told me that they were fully booked for the day and that the latest they could send someone out would be 2 days later. I agreed to this. They rang me up about 2 hours later to tell me that they had a cancellation and were more than happy to send out their most experienced engineer (Barry) to come the very same day. Barry came out, did a beautiful job of servicing my boiler and told me i could get my boiler repaired for a far cheaper price than i had been quoted by other companies. If you use them 2-3 times they will offer you massive discounts. I have used them multiple times since for landlord safety certificates and some bathroom work.They fitted a bath, a sink and did some tiling work yesterday at a discounted rate (Pictures attached) Their engineers are extremely competent and versatile and can do all sorts. I would and have recommended them to all my friends and family.

Our ould boiler died on us a few weeks ago. We hadn't used it all summer and it just wouldn't switch on no matter what we tried. We contacted BS Plumbing and Heating as all other companies seemed to have been fully booked what with the cold weather and everything and was told that they were pretty fully booked up until after Christmas. The lovley customer service staff told us however that another customer had reboked so they had a slot available on the same day. The engineer who came out was called barry and he seemed to know what he was doing. He was quite friendly and approachable. He opened up the boiler and spent about 30-40 minutes inside it. At this point, i asked if we needed a new boiler, we were more than willing and he did give us a quote for it however he also said that it was quite possible he could fix our isue for around £100-£150 (thats with the price of the parts included) and that there was no real pressing need to spend so much money on a new boiler when our current one was only 4 years old. We moved into the property about 2 and a half years ago. Barry then contacted the manufacturers for further advice with whom they seem to have a very good relationship. After talking to them for about 10 minutes or so barry went out to collect the parts requied and fitted them in. Within 2 hours we had our boiler back up and running again. Barry could have pressed and asked us for a new a boiler and we would have gotten one aswell however he was very honest and did his work very profesionaly. He also offered to come out again for no extra charge if we had the same issue again in the next 12 months. Very good, honest company, highly reccomended .

This is by far the best experience I've ever had with a plumbing company and I've had my fair share. To begin with the office staff were extremely helpful and helped me through the whole process of my boiler install without any fuss. The engineer (Barry) was also very professional and experienced and the whole thing went it like a charm. The engineer also repaired some damaged pipework which came about from a different company at no extra charge :) Would have no hesitation in recommending to my family and friends. Will certainly use them again in the future !

Contacted BS Plumbing & Heating over a new central heating system to be installed. The office staff were very helpful and managed for the contracts manager to come do a quotation the same day. When he arrived he was very knowledgeable and knew what would be best for me and my requirements. They were very reasonably priced and very efficient in the installation and I didn't wait long for it to be completed.