Laser Plumbing Taupo

I was a bit apprehensive at first. The booking system seemed a bit "formal" and not very personal. I was doing a kitchen remodel that required a gas fitter and plumber on separate dates before and after cabinet install, so it was a bit complicated and needed to match up with other trades key dates. However, once the system started delivering, I was more than impressed! Key dates were met every time, on the dot with no chase ups. Shaun and Garry excelled in their trade and were fun to work with. Laser took the stress out of the project for me and their billing was accurate and very well detailed including the notes from the staff working on the job and overall cost was reasonable. My impression was that Laser Plumbing is a well oiled machine, very organised and structured in their service delivery and easy to deal with. I will most certainly be using them as my long term plumber from now on and would highly recommend them to others.

We are happy with the work done but not with the timing arrangements. We were twice given a day for the plumber to come; that did not happen and when we inquired why not, we found out the plumber had been arranged to come the next day - but on neither occasion did they tell us.

Responded quickly to my email, relaised the job was urgent and got there later that day, my tenant really happy her leak fixed and she could turn her water back on. Tracy-lee from A Grade Property Management

Easy to contact, reasonable wait times and pricing. Wayne was very friendly and efficient.

Responded very fast to an emergency. (blocked pipe)