Drain Masters, Inc

I spoke to Olivia and Grace on the phone originally when I called and then to set up an appointment time. Both were very friendly and helpful. Jeffery was the technician that did our repairs, he is a very friendly guy and showed me exactly what was wrong and what needed to be done. He also informed me that the tank of the toilet was slightly cracked at the top quite a bit above the waterline. I appreciated his honestly about the location of it not being a serious problem but to consider getting it fixed. The repairs were quick and it was awesome getting pictures emailed to me of the before and after.

My experience was excellent. Dispatch confirmed my appointment via text and email, both at the time I set it and the day before. The technician contacted me prior to coming to the house to let me know he would be here, and he showed up at the scheduled time. Service was quick and effective, and my drain now flows freely!

We have used Drain Masters every two years for years as a maintenance precaution. They are always professional, knowledgeable, and efficient as they check out our drains. We highly recommend them for your drainage needs.

I’ve called on Drain Masters twice now for drain problems at my house. Both times Rich was the technician that did the work. And both times he has done a great job fixing the problems. He works fast and makes sure the job is complete. He has always offered me advice on preventing future problems too. Drain Masters has always provided me with awesome same-day-service!

It is always a pleasure to have a seasoned journeyman to show up to remedy a household problem. However, in this case, there was an added bonus. He had the unique talent to listen to what the customer had to say. He made me feel like I was an integral member of his team. He patiently listen to my advice, skillfully worked around my intrusions, and all the while, gave me the impression that he could not have completed the job without my involvement. And, in the end, the clogged piped was cleared, my ego was inflated, and I was so pleased that I ripped my back pocket out getting to my wallet to gleefully pay the bill.