B&B Plumbing & Drainage

Great initial contact, but almost 2 weeks in and still no quote. We have tried to follow up only to be told that it may take another week and if we had another plumber as these guys have no time. Really?? So you have just wasted 2 weeks of our time. Appalling service. Cant even express my frustration.

Fantastic job done!! Had my hot water cylinder in my ceiling fail. Had a couple of other plumbing companies come to look at the job, but all said it would be a costly excersise with some of my roof needing to be removed to do the job. B&B sorted out a cost effective solution by fitting an outside hot water cylinder. They organised the whole job including the required electrician to supply outdoor power. Very happy with the job and the final invoice

Unfortunately the lowest that is available is 1 star. If possible, a negative rating based on poor customer service is justifiable. Staff member was rude and company should invest in training him what good customer service means. Absolutely appalling phone manners. The worst person to have quoting your companies ongoing business.

The contractor came on time, but doesn't look like is very inexperienced and charged very expensive.

Said they would come and didn't show. On follow up they said they would come the next day and didn't show. Two days later I called them and was told they had no record of me in their system. To top it off they were rude. Avoid.