
- Country: Australia
- State: South Australia
- City: Adelaide
- Address: 1/155 Waymouth St, Adelaide SA 5000, Australia
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
I called Paul to talk about connecting to gas. He took the time to talk through a range of possible options before we settled on a solution. He sent out a plumber who was on time, professional and completed the job promptly but with attention to detail. Definitely recommend ABA.
Had these guys out for a blocked drain. More than satisfied with the service from Paul and his team. They were professional in every way and got the job done. The last plumber I called was a no show so I was pleased everything went smooth 2nd time round
Just had Ben and his offsider here to deal with roots in the pipe and they were prompt and efficient. They also showed me the issue that is causing the problem with their camera. Have to be honest and say that I was surprised at the $420 an hour charge but can't fault the service Update :- to begin with nobody answered my initial call but you did ring me back promptly yes, I was told it would be $420 an hour before the commencement of work but you knew that one plumber hadn't even bothered to turn up previously and that payment would be made with cash. I wasn't given any idea of pricing on the phone because you don't do phone quotes. Not even the price of the call out fee whereas other plumbers are able to provide the call out fee and labour.(Ben was under the assumption that I had been told about the $49 call out fee. Sounds like there needs to be some communication between the office and the plumbers) Once the guys were here I could have said go away but it would have cost the previously undisclosed call out fee if $49 for nothing. Leaving a still blocked sewer and less money. Also on the paid invoice there is no break down of material and labour costs. Just a subtotal and GST. Ben claimed that I wasn't being charged the call out fee but how do I know. There's nothing on the paid invoice to tell me Finally the job was done in about thirty minutes effectively making it a $840 per hour charge and I wasn't able to get a reduction. I know because I asked. So what was a fair review now feels like I was doing you guys a much bigger favour by not disclosing the total experience. Calling will only lead to more annoyance on my behalf so I will just remove one star (previously I gave four stars). By the way you have my number and you could have called me
I called Paul from ABA plumbing to help replace my hot water unit. I told him that another company came out and said it needed replacing. On the phone he said that it doesn't sound like a replacement and that he could come to site to repair. One of his plumbers arrived on time and advised that a thermostat needed replacing and only cost $180.00 I couldn't believe it considering i nearly paid $3000 for a new tank with another company. Paul and his team were so friendly. Paul your workers are your biggest asset :) I would definitely recommend these guys for any plumbing needs.
I really cannot speak more highly of Paul and his team....I think I have met most of them by now as a result of a very tricky water leak at my property (that ended up not even coming from my own pipes, which made it a very difficult job indeed!). Everyone that was called out was professional, friendly, and very knowledgeable. All the plumbers were efficient and utilised the time in a way that showed how hard they worked to get the job done to minimise cost to me, but also ensure the problem was correctly identified and fixed. I also had them install my hot water service which was a smooth and stress free quote and installation process. I would highly recommend to anyone looking for a plumber, as I cannot fault their service.