Kelly's Plumbing & Gas

I called Kelly for a large plumbing leak in our home. Kelly talks a lot and continually brags about how he used to work on high rises, but wanted to do more and really help people out. After our two bathroom floors had been ripped open to expose the pipes, it became obvious that Kelly bravo was mostly fiction and he really was out of his league and had no idea how to fix the problem. He would say that he would be there on a certain day but wouldn't show up or if he did it was really late. He does not provide you with a quote and pulls excessive requests for money out of a hat. Perhaps that is how he can afford all the cruises and art purchases that he continually brags about. Once our plumbing was functional (but not really fixed) I ended up paying him just to get him out of my house, knowing that I would need to now contact a contractor to fix the whole bloody mess. Our contractor had to rip up all the floors again and have his Red Seal Plumber redo all the piping as it was installed incorrectly. A professional plumber should know that you don't set new pipes directly into cement - right?? They would also know how to reinstall a pedestal sink (it was shimmed with a piece of plastic and leaked). There were three toilet seals just to try and level the toilet with the floor. Bottom line ... save your hard earned cash and do not contact this person for any of your plumbing needs.

Affordable. Respectable. Professional. Punctual. :)

Kelly has fixed our plumbing problems for the past 10 years and every job he did was done perfect! never an issue. We think Kelly is an outstanding plumber, who thinks outside the box....he has fixed some pretty tricky plumbing problems for us. He is a good person...a great plumber (the best) and does not overcharge. We have had other plumbers before we met Kelly, that overcharged and did not fix the problem...they also gave us a real run around when we tried to get them to come back. Kelly came in and fixed their shoddy work..for half the cost and in half the time! Hats off to Kelly - won't let you down - won't leave till the job is done properly.

Once he got started and got his initial payment he continually found ways to charge me more money. When my basement started filling up with water, he told me cement had to be removed and pipe replaced. He told me I would have to pay him to replace an “illegal pipe” installed by the Strata's plumber years ago. He said he would prepare a report for my Strata regarding the “illegal pipe” but then he never gave me this report despite my repeated requests. He lied and said he fixed the water build up problem and when the exact same thing happened again, he then told me it was condensation from my furnace. He laughed and refused to take my concerns seriously and kept blaming it on the furnace. Kelly also did some rough in work and then started demanding that he be paid before he was done the work so he could go away on a trip. I spent money having the furnace checked out and of course there was nothing wrong with the furnace. By the time I realized I had been scammed, it was too late because he already had my money. I had other plumbers look at the work Kelly did and give me their quotes to finish the job and fix Kelly’s mistakes. It was immediately discovered that the problem all along was the drain tile and another plumber reported to my property manager the problem to get the issue resolved for me. It turns out that most of the rough in work Kelly did has to be re-done. I found Kelly to be extremely condescending and rude and completely dismissive towards my concerns. When I complained that the water pressure inside my house had decreased because of work he did to the main water line, he told me it was because there was sand in the aerators of the faucets. Without my knowledge and consent Kelly and his brother then took apart my bathroom faucet and kitchen faucet. They broke my kitchen faucet which was fairly new, and when I brought this to his attention he brushed it off by telling me that it was full of sand and basically tried to make it my problem. It was shocking how he refused to be accountable. He would show up and tell me he couldn’t work because he had to fire his guy that morning and another time he showed up only to say that he had no helper so he couldn’t work. He wasted my time and scammed me out of money. I have seen him speak to one of his employees in a sarcastic abusive tone while rolling his eyes directly at them. Kelly just wants to take your money and find ways to charge you more money. The work he did will not pass inspection and he keeps finding ways to blame it on something or somebody else. He is always bragging about the number of trips he takes and all the art he buys. His quotes note that he takes pride in his work and gives a one-year guarantee. What a joke! Stay away from this guy as he is not all he claims to be. He scammed me out of money and I am now having to take legal action against him to try to recover some of my money back.

Great Service: Kelly was very helpful, arrived on site even before time agreed. Didn't stop until he fixed the plumbing issue.