Big Valley Heating & Sheet Metal

I encourage anyone looking for heating and cooling solutions for their home the stop in here. The staff are very helpful and really know their stuff! The crew that installed our new Daikin Heatpump was top-notch, very professional and courteous! Thanks Big Valley Heating!

As a business owner in Maple Ridge for many year now, our client's sometimes rely on our knowledge of the home improvement industry. Many times we are asked to recommend various different companies with in the home improvement industry. I am happy to recommend Big Valley and know with confidence that our clients will be looked after and happy. Further I myself have used their service both in new construction homes I have built or had built, as well as for service of our Furnace, Hot water tank, and Heat pump. Great service keep up the good work. Sincerely Todd, Shawn, Sherryl Farina and our team at Diverse Flooring

Thank you to Kyle from Big Valley that came out to fix a problem quickly and efficiently. I was anticipating a much bigger bill and issue and he promptly found the issue and repaired it while answering all of my questions clearly. The bill was a fraction of what I was expecting to pay and it really made my day. Can't thank you enough. I highly recommend their service.

Called several times to have them repair my furnace. They came twice, brushed something (sensor) with an old tooth brush and told me everything was fine. Each time the problem was not solved, but they charged a fee nonetheless. Finally I ran out of patience and called “Moore and Russell Heating”. Ray (from Moore and Russell Heating) showed up on time, was knee-deep into the furnace within minutes, and explained what he found in plain language. He showed me the problem part which (he estimates it’s been broken for years) and then fixed it. He went a few steps further and remedied an incomplete installation of the “smart” thermostat. The furnace is working perfectly again. Big Valley did nothing but take money. If you really need your furnace working properly, call M & R. ----------------------------------------- Feb 22. Additional comments following company's response. Exactly correct. We have simply been putting-up with the furnace working when it did, as it did, because you didn't repair it when we gave you the opportunity. Since then we have called other service providers who either didn't return calls, or didn't show up when they said that they would. Finally, we gave up since the local service providers seem to lack the desire for our business, but we didn't pay them any money for services that, in my opinion, were never properly preformed. When I was told of Moore and Russell Heating, I was initially pessimistic, but they proved very worthy. They pointed the problem; something that both of your "technicians" should have seen in the first place and which I paid them to do, Ray, from Moore and Russell Heating, then repaired it. The total cost was just over $700 with the service and the parts and I was happy to pay that to have the system be working; indeed, I'd have paid more if needed! It's noted that others have very similar comment of dissatisfaction whilst others rave about your company. Perhaps you have a few bad shepherds amongst your flock who are causing these issues for you. Regards

Furnace broke down late last night, called Valley first thing this morning. They fit me in and Ron had required parts and did thorough neat job. Up and running by noon! Good service at fair price