West Bay Mechanical Ltd

The first visit was one of a picture taken by a rep, I guess they don’t know how to connect propane gas? ( cause he didn’t know what to do). I was charged for at least one hour of his time. Then the next visit which took two men to connect a propane tank to a fifth wheel, while connecting the lines thought it was a good idea to leave the access door open to the original tank access point. Still not sure what they were smoking at that point, I asked them to redirect the line under the fifth wheel and close the access door. Still don’t know what was going through their heads. Then the two stage regulator for $101.85 and $20.01 pigtail was added. They never told me that was required before hand. They left during there visit, they say they didn’t have the parts. They came back after an hour that they charged me as well. The whole cost to connect a propane gas tank was over $700. The is no way in gods green earth I would ever have them back for service. A bunch of monkeys could do better. These people cannot be trusted. Don’t call them, period.

This is the second time I have used West Bay for repairs. Today Ryan replaced my rusty garburator. He was fast and knowledgeable. He didn't talk down to me and explained everything in a concise way. Without being asked he also carefully explained the features of my new garburetor and showed me how to deal if any items clog it up. Not something I expected for sure. Usually someone installs or fixes something and dashes out the door. Hee also checked the filter in my dishwasher and gave my 10 year old hot water tank a quick once over to give me the peace of mind to know that it was still in good workig order. I was very pleased with the reasonable price to the work and believe me, I am calling them for every plumbing problem I have ever again. And recommending the company to my friends.

Best showroom in Victoria for all fireplaces,cooling,heating,plumbing products.