High Mark Plumbing

Excellent service and honest pricing. Reliable staff you can depend on.

Called Highmark in Kamloops and didn’t regret it. They were helpful and transparent with their prices - which is hard to come by! Very professional and super quick. I wouldn’t hesitate in calling them again!

Called on a Monday, as my furnace had stopped working, a tech was out later that same day fantastic!,.....bad news I needed a new furnace. The tech left after he attempted to bypass the motherboard, which he informed he could not. Oddly enough shortly after he left the furnace started up and continued to run outside the thermostats setting, no big deal we just had to cut the power to the furnace to stop the continuous heat. The tech called the Tuesday, I mentioned that the furnace wouldnt stop running now, his reply...."yea definately your motherboard is going" I also mentioned that i tried to access the financing link on the website to get the $$$$ approval and called the office staff for help getting financing going. They werent aware it wasent working but were going to look into it. Get a call from the tech Wednesday, " I think I may have left a "jumper wire" on your furnace control can I come remove it?" I would be home around 1:30 so we planned for it then even though he texted and had push it back to 3....no problem on my part. Sure enough he did have the wire left, so I am confused that/if what the issue with my furnace is if any,Inform him that the link STILL isnt working for financing and he says he will look into it and talk to the office..... Back to it firing irregularly with minimal heat. Each morning that week my house is 13-14 degrees in the am till we are lucky the furnace catches and starts to move some heat. Did I mention the cold snap?Thursday I get a call from the office staff that the link for financing likely wont be sorted till Monday, a WEEK after my initial call and too late for me to contact anyone else....yesterday I check the website, nope still not working, I call the office the gal on the phone said she "didnt know what to do" and asked if I would like to put down a cash deposit???!!! Due to all this trouble I said it was probably better we go our separate ways, she convinced me to speak with the office manager. After being on hold for 5 minutes I hung up. A few minutes after that I got a call from the office manager....who was..... they very tech that had been out to my house. I was very frustrated but that didnt stop him from putting blame on me stating I was demanding a furnace without payment...I was asking for the financing link to work SO I COULD GET A FURNACE a week with minimal heat. Today as of this review its Wednesday and it is still expired. Unfortunately I am not a person who has $5000 at my disposal so I needed to utilize the financing. I was told "no one has used it in like...4 years" I now have a new furnace being installed by ANOTHER COMPANY this Friday, It took 1.5 Days to have some one come out, give us an estimate for a much better furnace AND options for high-grade, midgrade or basic. the best part? They have a financing link that works, approved us in 10 minutes and it the SAME company Highmark uses......hmmmmmm

We really appreciated the honesty and punctuality of the technician. As much as we hope to never require a plumbing emergency again, we would not hesitate to call Highmark if we did!

Clint and his crew are awesome to deal with. Very reliable and fair.