R & B Plumbing & Heating Ltd.

R&B are honest and worked to make it right. Bit of a long backstory but overall I had a positive experience with R&B plumbing who installed our ecobee4 smart thermostat. Another company had given up on the install and it took a senior tech Malcolm to come in (after 2 visits by someone else) to fix the wiring at our heating system. Malcolm was professional, worked quickly and advocated to ensure that we only had to pay for his time. Overall making a challenging process have a good ending. I'd recommend them and would give 4.5 stars if I could.

Had a toilet leak in a condo on a weekend. They came on an emergency basis promptly and handled everything in a professional and friendly manner. Gave excellent advice and Sam offered to continue to give advice as I selected a new toilet. Great people, excellent service.

These guys sent someone over to my parents house to fix the furnace a few months ago. A blower was broken, and it worked okay. It stopped working again a couple of weeks ago. She called the company to send someone over. The work was not under warranty apparently, which is already questionable. The guy who was suppose to show up from 2 - 4pm, showed up at 4:30pm. He said the filter is dirty, he went out to get a $13 filter, came back changed it and charged my parents $290+. He said the office will give my mom a quote of what is wrong and it did not happen. He turned off the furnace, and never follow up with her. This is extremely unprofessional and unreliable. They never send the same person over and the next person who come is suppose to use up more time to figure out what was wrong the last time?

I was extremely pleased and satisfied with the service I received. The technician was efficient, knowledgeable and very respectful of our home. After he left, aside from the fact that our furnace was working very efficiently, it was as if he hadn't been there at all. He had cleaned up and left the furnace area spotless. Thank you R&B, and I will certainly be recommending you to my family and friends.

Hired R B Plumbing first time for a tough and unusual job on a boat . They sent Kyle who stayed the course and toughed it out with a great can do and will do attitude. Very happy and they will hear from me again.