
- Country: Canada
- State: British Columbia
- City: White Rock
- Address: 1341 Johnston Rd, White Rock, BC V4B 3Z3, Canada
- Store
- Monday: 8:00 AM – 6:00 PM
- Tuesday: 8:00 AM – 6:00 PM
- Wednesday: 8:00 AM – 6:00 PM
- Thursday: 8:00 AM – 6:00 PM
- Friday: 8:00 AM – 6:00 PM
- Saturday: 8:00 AM – 6:00 PM
- Sunday: 8:00 AM – 6:00 PM
The service gentleman was on time, knew his stuff and fixed my issue without any challenges. He also checked out a couple other related systems in the home and gave me some extremely useful knowledge and tips. I’m very impressed. Money well spent. I will use Hilltops services again! Cheers!
Not too sure what to think. Young man showed up on time with all his tools and ready to do the job. Appeared to be very thorough and cleaned all the vents. He was very pleasant. He would not touch the hot water heater as he said it was plastic and he would not service it. Not sure what that has to do with it, but that was the comment. He serviced the furnace and found something he did not like with the heat exchanger and indicated a new furnace, even though this one is only 5 years old. My Wife read the guarantee to him to show that it was still under guarantee however he was suggesting a new furnace. We called the company who installed it (confirmed it was still under guarantee)and they were puzzled why he did not service the defect as you are also a qualified service provider for this furnace. The installing company is coming out to do a service (and probably replace the defective part) but it means another $200 and probably more. Evan from Hilltop called and has now explained in more detail why the young tech took the position he did. It all makes sense now. Not sure if I can change the rating or not but will be up.
Called them because we had an emergency electrical issue, and within 2 hours they had an electrician at our door. Richard the electrician was very professional and found the fault in the circuit right away and along with a few other issues that there previously was. He made sure everything was properly and safely rewired, although he didn’t have the parts on hand, he went out to go get the required parts and was back in less than half an hour instead of coming back the next day. Will recommend for sure!
Hilltop Plumbing & Heating is a good company. I have personally used Daniel on multiple occasions. He is very knowledgeable, capable and honest. I would have zero hesitation recommending Daniel with Hilltop for any plumbing or heating need.
I contacted the company before 8 AM and by 10:30 AM my completely clogged kitchen sink was fixed. Everything from the moment of contact, responsiveness and professionalism was outstanding. I would never hesitate to call them again for any plumbing or heating needs. Amazing customer service. Thank you!