Milani Plumbing, Heating & Air Conditioning

Good installation but delayed in obtaining permit from city. The law says permit must be obtained before installation. So make sure you have them provide you permit copy. Decided on Milani ( have also used them for other minor work) for upgrading to a high efficiency furnace after getting three quotes from comparably reputed dealers and same model. Must admit I was surprised that Milani was the most cost-competitive. Their sales process was smooth and straightforward; the installation was timely and as advised. Morris & Eugene the techs had to resolve the venting route for our townhouse - that was challenging. They got help from Bob, the head man, and in the end the team found the perfect solution. The issues were well explained before hand and executed as explained. Have to wrap up inspection and rebates, but I am happy. It was a competitively priced project delivered professionally on time and within budget ! Great experience.

Easy from beginning to end! They set a small visit window so as not to interrupt your day too much, they call ahead to let you know the technician is on the way (with a photo for safety), the plumber was super tidy and helpful, worked quickly and efficiently, let it cleaner than when arrived. Thank you!

I found Raff to be a thoughtful and methodical worker who diagnosed the plumbing problem quickly and effectively. After completing the diagnosis, he gave me options to choose, which I appreciated. All through the process Raff was calm and polite.

Raff Was super helpful. Not only he was knowledgeable about what he was doing. He also explained the hole process as what he was doing and why. He did not drag his feet to charge more... I am super happy and I recommend him

Normally great service, polite technicians, would recommend. However, my experience this time around wasn’t great. I was unhappy as I was charged almost $200 for a leaking valve that I managed to shut off myself. As such the technicians were there for literally 5 min! The next day the technician was scheduled to come at 12 pm as I was travelling and needed the leakage to be sorted out before my travel but ended up running late and not arriving - despite an urgent request.