Frank's Plumbing & Heating Ltd

I called Frank for the first time on a good friday long week end and got the job done right. He was professional, well skilled and very friendly. I really recommend him.

Frank has been our go to plumber for over a year now and he has always been fair and prompt. Frank has gone above and beyond the projects we have asked him to do. We understand that sometimes a more urgent situation may arise but he always helped us with a temporary fix until he could get here. We appreciate his knowledge, honesty and the courtesy he showed us. We will continue to use him as our go to plumber. Thank you Frank

Frank was prompt and friendly. Thank you for helping! I will use your services when required in the future! =)

I asked Frank to quote me to install tankless system in my house. He came by and promised me to give me a quote the next day. Called him two days in a row and he did not have the courtesy to call me back and say that he decline to do the job. There are better plumbers than him in Calgary

Horrible experience, he doesn't have any professionalism at all. He does not care about his customers and I would not recommend him to anyone. He tried to charge me for something HE broke and the whole process was stressful and very unpleasant. Additionally he was late to our appointment saying he had to get the part required to fix my furnace and did not call me for an hour and ended up being late by 2-3 hours. Did not tell me he was going to charge me for that time that he was going to spend finding that part and then wanted to charge me for that time. Also after he fixed my furnace he forgot to give me a receipt so I texted him and called him asking for a receipt. He told me he would give me one in the next few hours, however it didn't happen. I waited till the next day to ask him for the receipt again and he told me that he had a dinner and that he could not do it today. Clearly unacceptable behavior, however I decided to wait and the next day I texted him he told me that it was "his day off" and that I had to wait till tomorrow. Frustrated with this entire experience I wrote a review on Frank's business and how it lacks customer service and professionalism. STAY AWAY EDIT: we communicated and fix the issue EDIT (2018/09): I noticed the other negative review about frank with a similar experience, he also called me right after my review and asked me to changed it in order to receive my receipt. I agreed to it at the time since I just wanted to get my receipt. But I highly recommend to stay away from Frank's