Caon Services Inc.

I am the General Manager of a large 116 unit residential building, together with my maintenance manager we are very impressed with the Caon team. Our building is 15+ years old and this year we have had to call Caon on a few occasions, they are always very quick to respond. Our Service Manager Travis and all of the techs that have been to site are fantasic. They have great communication, they keep the maintenance manager in the loop with what is happening and what the next steps are when necessary. As a General Manager who has worked with many HVAC companies over the past few years Caon at the top of my list for customer service, communication and pricing. Well done!

Nothing but bad experiences! This company installed a new furnace and hot water tank for us several years ago. Since then we have had nothing but problems with the furnace. According to of them nine of the issues are ever covered under the warranty even the year after the install. When they come to the property they do nothing to correct the issue and then do not follow up, then send us a $500 bill for "leveling" the furnace that they originally installed. I hate leaving bad reviews, but have given Caon so many chances, but have been constantly disappointed by their service, responsiveness, and prices. I would NOT recommend using this company for your plumbing needs.

I am a tenant in an apartment building in Marda Loop. They were contracted to come in on the 2nd of Jan 2019, so that is when we had the notice that water would be off. It is the 17th, with out notice to the manager or tenants, came in and decided to do the work that was scheduled for the 2nd on the 17th. Well guess what, no notice for water off, now they have hit a problem and waters off for who knows how long. The only thing i can think of that would lead to this is poor organization. Use a different company.

These guys are clowns...they charge for unnecessary parts and repairs but can't resolve why our building is hot as hell. Stay away from them!

I have worked with Caon for many years. They are honest, one time and fair. I have had no issues with them in the past. They are great and reliable in what they do. I can’t think of a better commercial plumbing company in the city.