Canyon Plumbing & Heating

If Canyon plumbing is working with your home builder your best option is to go with a different builder. The worst quality I have ever seen from a contractor, both in workmanship and in products supplied. Every problem that we have had with our house during the 5 years since we built has been related to the poor quality work from Canyon plumbing. The problems started with the leak in the bathtub drain in the master en-suite which dripped down through the dining room light fixture and onto the dining room table to ruin the finish of a family heirloom. When inspected they found that the installer simply didn’t use enough silicone when installing the drain. No compensation was offered for this other than to properly install the drain with sufficient silicone leaving us with a $2,800 bill for the refinishing of the table. Luckily the home builder stepped up and split this cost with us and replaced the rusted out light fixture. The drain in the master en-suite sink was not installed proper which required me to fix the problem to allow the sink plug to work properly. The hot water pump which supplies hot water through the house on demand stopped working resulting in another $500 replacement cost. The most recent revelations (which we admittedly could have caught during our walk through) the water lines for the future wet bar in the basement have been installed on the outside of the wall, and the exterior tap water line was installed on the underside of the basement joists rather than being put through the knockout holes in the joists. Both are simple and basic installations during the initial construction phase but will now require additional work and cost as we finish our basement. As well there is no heating vent installed above one of the windows in our basement which is a standard code requirement that I will take care of when I finish the basement. I could go on but the point here is DO NOT USE CANYON PLUMBING.

These folks rock! If your looking for professional workmanship at a fair price, you'll find it here! Staff are courteous and knowledgeable. They replaced a hot water tank for me within 24 hours! Replaced what was required by code, and cleaned up the mess! Don't waste your time calling around! One call is all you need to Canyon! BTW, I am not affiliated or know anyone at Canyon personally..... but i want to now! ;)

We had the privilege of dealing with Austin, he is very knowledgeable and competent in dealing with the customer. Austin had contacted his supplier and within a few hours was able send us an email with the answer. We did not use Canyon Plumbing for a service call but we did purchase numerous items, and we both only have great things to say about the staff, and especially Austin, he knows when to leave you alone to look around and then to discuss matters.

Absolutely 100% top notch service and follow up. We unfortunately found a minor plumbing issue in our house (literally 7 years after the initial plumbing was installed). Canyon found the defect and fixed it for us without any questions. I highly recommend Canyon based on the service and follow up.

Problem Fixed - as someone who does not know plumbing, I contacted Canyon with what I thought was a serious problem. Not only did they react quickly, they eased my mind that the problem was not what I thought, but was easier to fix than I had anticipated. Their staff not only fixed the problem, but educated me on what had happened and what to look out for in the future. Staff was very helpful and courteous. Would recommend to anyone. Brenden