Arrow Plumbing & Heating Co Ltd

Professionals and consistent in their good service. One thing I have to mention is that throughout the time I made business with them, they never continue with the job unless in agreement with the home owner. Furthermore, if they could provide support for the home owner in order to spare him/her the cost of a call out they will do so. Will definitely continue to do business with them. ------------------------------------------------- Push came to shove, as we needed them to verify their work. They failed to show up on Thursday (called Tuesday morning) as promised, and left us in a lurch. They refused to come by on Friday, and it was too much of a short notice to find another plumber, right before the long weekend. Now, we are stuck inhaling the smell of sewage gas for the next three days. After sale service: "F" Customer service: "None" Professionalism: "None" Knowledge: "Unknown" Would I chose them again ? . . . Definitely not. They must be in no need of new or ongoing business.

I have all of my plumbing work done by Arrow. They have great guys like Ryan who do awesome work, and are always willing to tell you what they are doing/looking for. I know a lot of trade work, and really appreciate hearing other guys explaining what they are looking for.

Great staff. Helped me out. I would recommend them

Customer of this company for more than 5 years, I knew they were not cheap but they did a decent job doing the maintenance on my HVAC and hot water heater. But, when I had to replace my hot water heater in an emergency they charged me a max! $3000 for a 50 gal hot water heater (basic model, nothing fancy, the kind of you can find at Home Depot for $800). I knew it was expensive, but I was in rush and they were my plumber. I mistakenly trusted them :-((. Later I had a chance to get a better idea of the price. It would have been $1800 MAX!!! They lost a customer.....Stay away and google it, you will find better company in Regina

My Mother had an issue with her furnace not working, but by the time Ron got there the furnace had started again. He did not charge her for the call. Then two weeks later the same thing happened, this time it was serious and the furnace needed replacing. This happened on a Sunday. Ron came very quickly, decided it couldn't be fixed because of the age of the furnace and no availability of parts. He went to his office, brought a loaner part and heaters Incase the part didn't work..thankfully it did..and got her through a stat holiday until they could come and replace the furnace. From the time this started, through to the completion of the work, their whole staff, whether office or technical, did such a great job. They were very kind and treated her with such respect and went over and above there job to help her, she being in her 90's. I would give 10 stars if that was available. We have also had them do work for us and again great work. Thank you so much for being so great. I will recommend you to everyone. I own a business and I know there can be a lot of negativity on social media. Businesses like this need to be told how awesome they are whenever possible. Thank you again for your great service.