Apex Plumbing & Heating

My plumber Ben who I trust works there

We had a terrible sewer smell at our business that no prior companies could locate. Apex came out and found the faulty installation of our toilet/drain seal by a past contractor in no time at all and fixed it. We are so greatful for their thorough technical approach to our dilemma as well as their promptness and professional delivery of their service.

Several years ago we hired Apex to install an iron filter and water softener at my summer cabin that we use only 2 months out of the year. Could not figure out why we had to take the iron filter in for servicing regularly because it was not working. Every time we took it in, the media bed in the filter was pretty much gone. Last weekend we figured out that Apex hooked it up backwards so that we were constantly backwashing the filter! It wasn't actually a big deal, we were just happy that we finally figured out what the problem was. When we called them to ask them to come out and reverse their connection to the proper water flow direction they blew us off, claiming "we don't know who has been in there since we installed it." Brutal, brutal brutal service. We were stunned at their response. Will NEVER use or recommend these guys ever again.