
- Country: Canada
- State: Ontario
- City: Thunder Bay
- Address: 807 Harold Crescent, Thunder Bay, ON P7C 5H8, Canada
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
I've had Thermal at my house 3 different times now and they've been great every time. Furnace upgrade, on-demand hot water and mostly recently, central air. Great company to deal with and exceptional work.
Guy who came to fix our boiler gave me the creepiest vibes ever. Thermal screen your employees for behaviour issues, and staring problems. I don't know what this guy's problem was but he would not take his eyes off me and lingered far longer than he needed to. Uneasy and so feel so unsafe having this guy in my house after hours.
All my issues started with a furnace that was down. This Company showed up and worked magic to find the issue (then we needed parts from the US) - issue found but it was the effort that Dan put into his job, making sure everything was clean and ready for the new part. Then it turned into a nightmare with the pipes freezing up somewhere. He worked so hard with pressured water to find the frozen spot, The issue at the lid of the ceptic tank outside . ( Digging up the garden is not a pleasure in the winter) So much detail but at the end everthing was working again. I would give 6 stars if I could because I felt the Company cared and communicated from the first call to the last. Thank you to all the guys from Thermal , especially Dan for putting all your expertise to work and solve this problem. To have a dedicated guy like Dan is what makes a good repiutation for a company. I highly recommend Thermal Mechanical!!
Emergency boiler repair needed after hours. Came right away. Professional, friendly , fast. Thanks Thermal!!!!!