Cook's Plumbing, Heating and Air Conditioning

Recently had to call on Cook's to address a 'no heat' issue in a rental property. Between the office and service technician, communication was great and ability for me to understand what happened and what needed to be addressed was handled well. Appreciated getting two calls from service tech including follow up on invoicing as it related to warranty on new equipment that was installed. Price was as quoted. Tenant was pleased with timeliness of service. I will definitely use Cook's again.

I have used Cooks plumbing and heating now for two years in a row with full satisfaction for there services, they keep there appointments almost to the minute what is convenient for my own busy schedule and the one time they where running late they called and let me know. Had my furnace tuned up by Richard who is very knowledgeable about heating systems answered all my questions and after he was done furnace runs perfect. Also had my water system serviced by George a couple days later same great services. I recommend the team from Cooks to anyone who need plumbing or heating work done.

Cooks came and put plumbing in for our bathroom ..however we had to buy extenders as plumbing was not out far enough to put fixtures on. They could not test for leaks as no fixtures on. Called today for them to come and fix leak but was put off..said would call this afternoon but have not heard at all.This is very fustrating.and not at all good customer service..We would not recommend them at all.I would like Jim Cook to call us who is the owner.

We have recently had a new heat pump installed in our home. The Cook's team excelled in all areas. Luke was very knowledgeable when first contacted about various products available. The quote was clear and acceptable. The installers knew their trade well and very professional while in our home. The installation time was as estimated and a complete clean up when done was appreciated. We use have always had good experiences with Cook's for all our plumbing and heating needs. We'd highly recommend their services.

I had a plumbing emergency and they came as soon as they could. They let me know what was going on and the plumber who came out was very professional and took the time to walk me through what the problem was and the solution.