Firenza Plumbing & Heating Ltd

Complete scam, avoid them at all cost. I had a leaking facet in the kitchen. The genitor in the my building looked at the leaking and said that the facet needs replacing and suggested I call Firenza Plumbing. I called and made arrangements for them to come and the person on the phone said that I don’t need to buy a facet in advance as their plumbers already have some with them. The plumber came, said that the facet needs replacing, that he does not have any with him, that we need to buy one and call to arrange another visit. Exactly what we did but in the meantime, I noticed that I was charged a ‘consultation fee’ of $138 for absolutely no service provided to me. Avoid this company at all costs - dishonesty and complete lack of transparency...It appears from the poor ratings and comments from previous clients, I see that I am not the only one suffering from this company’s poor business practices. I only wish that I checked these ratings and comments before we engaged them to help us fix the leaking...don’t do the same mistake.

Unnecessarily aggressive driver, clearly no pride in working and driving for Firenza. Witnessed a near-miss involving a ttc bus and the friends white van on Jane and Church street. Doesn’t matter what their plumbing work is like, they clearly have poor judgement if they allow these people to drive.

Read the reviews, one of the drivers almost caused a collision with me at the 404 and 401, cut me off, in order to change lanes to the off ramp. A'hole, wish I could have gotten his plate number.

Great service...WOW.

Gulio is the most incompetent plumber in the entire gta. Tries to walk into the appt in his dirty winter boots, doesn’t even make an effort to knock the snow off them. Then this man was fixing the sink and instead of using a screwdriver he opens my kitchen drawers and proceeds to take a bread knife to unscrew the tap. Then he put it back in the drawer??? Nasty. I had to wash every bread knife. Then he said he had to replace countertop, didn’t have paper to take measurements, wrote on our dustpan. Came back and installed the new countertop/sink but never finished sealing it. When I confronted him about it weeks later he said “i come back many times but no one answers the door.” He never told me he was coming and never even called even though he had my cellphone number; i doubt he ever came. He got mad when I asked why he hadn’t called. Moody, Rude, Incompetent, and the sink still leaks.