DrainCom Basement Waterproofing, Sewer & Drain Experts

SHOWER TAP REPLACEMENT I called DrainCom to give me a quote on a shower tap issue and a dishwasher leak. I had never used them before and was hoping they would be reliable, honest and would do a good job if I decided to use them. They were able to come by the next day. Will was the plumber who arrived. After inspecting the dishwasher he told me that there was a very small leak in the dishwasher unit and therefore I would need to find an appliance repair person. I appreciated his honesty and the fact he was straightforward with me. He examined the tap and then gave me a quote. It was reasonable and fair so I told him to go ahead with the job. He started his work, determined that the tap would have to be cut-off but didn't have the right part in his truck (he didn't want to give me a cheap/inferior version of the model I currently had) so instead of waiting until Monday he went to his supplier on Saturday, got the part and installed it right away and finished the job sooner that expected. He was patient and knowledgeable when answering all of my questions, helpful in giving me advice on all the aspects of the dishwasher and shower tap, personable when speaking to me, committed and dedicated to his job, helpful by providing me with lots of pictures and he provided amazing customer service. Also, DrainCom was very competitive, fair and generous with the cost of the whole job. Needless to say they made a great first impression on me! I will definitely be using them for future plumbing jobs.

Terrific service. When we had problems with our sump pump, Draincom responded quickly and came out to fix the problem. They worked within our schedule and identified and corrected the issue quickly. Well done!

Great, reliable plumbing work. Will was his usual helpful, professional and customer focused self. This is not easy to find. Found DrainCom after a friend's referral and would never go elsewhere.

The company was very quick in responding to my needs which was to partially replace an outside sewer drain. I called other recommended pros who did either not show up or never returned my calls. Valentyn was great and explained everything that needed to be done. Crew finished job fast and left my front yard in better condition then it was. Would definitely use this company again.

My basement was badly flooded due to some plumbing issues. I looked up drain repairs on Google and found went with Draincom based on their Google rating. They responded immediately! They were able to identify the exact issue for the leaks and fix them. We did not have the time or experience to find out ourselves. We were happy with their work as well as they made sure our basement was dry. We did not have any further leaks after that. Thank you Draincom!