
- Country: Canada
- State: Ontario
- City: Hamilton
- Address: 1256 Sandhill Dr #1, Ancaster, ON L9G 4V5, Canada
- Store
- Monday: 8:00 AM – 5:00 PM
- Tuesday: 8:00 AM – 5:00 PM
- Wednesday: 8:00 AM – 5:00 PM
- Thursday: 8:00 AM – 5:00 PM
- Friday: 8:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
Alex, our plumber was very friendly upon arrival and extremely professional. What impressed me was his ability to assess our plumbing problem with our faucet; he knew exactly the part he needed within seconds and explained what needed to be done. He kept us updated on the part's arrival and timing of when he could come back to do his repair. I really appreciated his responsiveness. We will use this company again.
Great first time experience with the crew from Dekorte! The guys were very courteous and friendly. They took care to keep the job site clean, answered my questions and gave me some tips on how to do the part I will be doing on my own. Good communication, loved the paperless system and being kept informed. They will be our go to guys now!
The whole operation is prompt and professional from the office team to Alex (the plumber) who came to our home and provided us with options and quotes to fix our problem and explained what was involved and why. He was very thorough, professional and went beyond what we expected. The job was completed on time, on budget, with no surprises. We were very pleased with the whole process.
Amazing, 5 star experience, right from the beginning! The receptionist who answered my call was pleasant and professional and directed me immediately to someone who could answer my inquiries. The person I spoke to outlining my issue with my shower was focused on giving me the correct information on how they could rectify my problem. The plumber, Alex, that came out to give me my quote and then eventually fix my issue was awesome. He was competent, efficient, friendly and trustworthy. He arrived on time and completed all my work in record time!
Alex was a pleasure to deal with. He quickly identified the cause of my plumbing problems, confirmed how he would resolve them, gave me an estimate and promptly performed the work. My plumbing is now fully functional and I'm a happy customer. I will definitely recommend Alex at Dekorte to family and friends.