Ideal Plumbing & Heating

5 reviews
  • Country: Canada
  • State: Ontario
  • City: Thorold
  • Address: 8 Clairmont St, Thorold, ON L2V 1R1, Canada
  • Store
Phone number
Working hours
  • Monday: 8:00 AM – 5:00 PM
  • Tuesday: 8:00 AM – 5:00 PM
  • Wednesday: 8:00 AM – 5:00 PM
  • Thursday: 8:00 AM – 5:00 PM
  • Friday: 8:00 AM – 5:00 PM
  • Saturday: Closed
  • Sunday: Closed
5 Review(s)
Paul Monchamp
05.03.2019

We purchased our home 8 years ago and during that time we have had Ideal Plumbing & Heating come to solve problems on three different occasions. The last one was today and John came by to repair a leaking kitchen sink. He was here previously to install a dishwasher. These people are professionals. They know what they're doing and the cost of their services represents good value. The best part is John the individual... years of experience, knows what he's doing and is a great human being. The kind of guy that you'd be happy to join at the pub to have a beer with. Need a plumber... you can't go wrong with Ideal Plumbing & Heating. Cheers, Paul M.

Art Balaga
11.06.2019

My elderly mothers shower broke. Water from flowing and wouldn't stop with the shower handle. Called Ideal told us to turn water off and had a representative at my mothers home in less than an hour. Problem was fixed within a hour. 5 Stars great fast service and good prices for work done.

Andrew Innes
25.02.2019

Used them twice in the last month and prices are outrageous. $320 to put a free cartridge replacement in shower which took 5 mins to replace and $280 to replace a valve in toilet again 5 min job. Don’t be fooled by the low $79 service fee for them to appear! The $79 includes no time....that’s to walk in the door!!!!! They then charge an exorbitant fee on top of the $79 for simple jobs!!

Andrew Best
21.12.2018

Great job! I needed a full sewer replacement, sump pump, and backwater valve. They were here for 3 days, did a fantastic job, and didn't charge a penny over the quote. John, Dan, and everyone who worked on the project were really nice to be around. The ladies in the office were always easy to get a hold of with any questions and very helpful too. Mark, the owner, came by at the end of the whole project and pressure washed any remaining debris in the section under the sidewalk and then put a camera down to make sure nothing was left at all. With a huge project like this there are so many things that could potentially go wrong - luckily for me nothing went wrong at all, even though we had a difficult dig with our electric wires buried under the ground. Now I'm looking forward to finally finishing the basement knowing that the new sewer is not going to be backing up! Thanks guys!

Tyler Conroy
21.06.2018

Delayed my work for a week. Which created an issue for scheduling for me. They did the work seemed professional about it. Plumbing issue was fixed. However they didnt come back to clean up the dirt they left on my front lawn. They did the work 3 weeks ago and still haven’t cleaned up. Left me with a big mess. Not the happiest customer.

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