Andy Plumbing

This is the first time I write any negative review about anything. My experience with Andy is beyond horrible. In short, he didn’t solve the problems, created more and cost me a lot. First, I called him to fix a dripping faucet in my en-suite. He changed the cartridge and charged me $450. A week later it lost pressure. He came back and did the work at no charge. I then asked him to take a look at our Kitchen faucet which had black particles coming out periodically. He changed the two shut off valves and charged me $400. A week later that faucet lost pressure, which never happened before. He came back to rest and flush the lines and make a proper diagnosis. After five minutes, he said that he broke the garbirator and because the dishwasher drains through it, he needs to eliminate it and direct the dishwasher drainage somewhere else. He worked a few hours and expected me to pay him for his fault. After testing, the faucet still had no pressure and he recommended changing it. I though I’ll stick with him and bought a faucet. He came to install it, but said he wants $200 plus $200 for the work he’s done before. I let him go. He is pricey, didn’t diagnose and solve my problems, just working on a trial and error basis and above it has attitude. It could be bad luck, but three times in a row. He gets zero stars for his bad service and attitude.

The crew of Andy Plumbing responded in quick time to a kitchen leak that prevented use of that sink. Their correct analysis was instrumental in identifying the problem and thus an effective repair. In this matter, they explained and showed me the worn out pipes which they replaced and as well, indicated a possible future problem for eventual attention. The cost was most reasonable and there was not attempt to up sell more work. In addition, they took care to reduce dirt and grime coming in the house by changing shoes when coming in the house. That personal attention to detail was appreciated and gives confidence to their professionalism. If needed in the future, I will not hesitate to call on them again for all plumbing matters.

Solid and reliable work. Honest as it gets with Andy and his son. I was worried extra repairs would have been needed to fix my shower leak, but they did only what was necessary and my bath/shower been great ever since. I even used the water liberally to test it out a few times, filling the tub and spraying the shower hose everywhere. Bone dry afterwards. :) I’ll definitely be using them again.

We had Andy install our new kitchen faucet. It looks beautiful. He was honest, professional, and his work was very clean. We will definitely call Andy again for his services.

A co-worker lost her ring (given to her by her Grandmother, very sentimental) down the sink. Scott came over and got it for her quickly. He is very nice, very professional. Even made sure the ring was clean for her before he gave it back. THANK YOU, it means a lot to her!